Government agencies invest in training that doesn't build capability. I redesign the architecture that does.
Most organisations have a training problem they think is about content. It isn't. It's about architecture — the structural conditions in which capability development either happens or doesn't.
Learning System Architecture
Diagnosing why your learning system isn't producing the capability outcomes you're investing in — then redesigning the architecture so it does.
The methodology — VET-Intelligence — assesses learning systems across six dimensions: assessment design, work integration, measurement, mentorship, technology, and culture.
- —Learning system maturity assessment and diagnostic
- —Onboarding and workflow-integrated design
- —Competency framework development
- —Mentorship system architecture
- —Learning analytics infrastructure
Redesigning onboarding architecture at NDIA's Contact Centre Branch to embed learning directly into workflow — producing a measurable reduction in time-to-proficiency across 2,000+ staff.
Government Workforce Transformation
Supporting agencies through digital transformation, regulatory change, and organisational restructure with capability-first change enablement.
Government agencies face a specific version of the capability problem. The standard approach — train people on the new system — consistently underperforms.
- —Change enablement and capability architecture
- —Cultural safety as learning system design
- —Closing the Gap workforce implementation
- —Assessment framework design for regulated workforces
Building learning infrastructure at ACQSC that turned regulatory compliance requirements into capability development opportunities during major aged care policy reform.
VET Capability & Compliance
Thirty-plus years across fifteen training packages. Deep regulatory expertise turned into capability acceleration rather than compliance burden.
BSB, SIT, FNS, CPC, ICT, TAE, AHC, AUR, CUA, UEE, SHB, HLT, PSP, SIR, TLI. Multiple ASQA and VRQA registrations.
- —Training package interpretation and curriculum design
- —Competency-based assessment architecture
- —RTO registration, audit, and scope extensions
- —ACSF and AQF alignment
Architecting SharePoint-based learning ecosystems at ASIC integrating with business process redesign for a national ERP transformation.
Discovery conversation — no charge, no obligation. Thirty minutes to understand the problem and scope what an engagement would look like.
Project-based
A defined scope with clear deliverables. Typical engagements run 4–12 weeks.
Embedded consulting
Working alongside your team, typically 1–2 days per week. Best for transformation programs.
Advisory
Periodic sessions to review architecture decisions or quality-assure learning design work.
Day rate: $1,500 (ex GST)
Half-day at 60%. Weekly retainers for embedded work. The rate reflects specialist depth, not generalist availability.