Case study
NDIA — First Nations cultural-safety learning ecosystem
Assistant Director, Training Design Package Lead · NDIA (First Nations / Cultural Safety) · 2026
An enterprise cultural-safety learning program built on the principle that safety is judged by the people who receive it.
The Challenge
Embed recipient-determined cultural safety across frontline roles, aligned to the NDIS First Nations Strategy 2025–30 and Closing the Gap Priority Reform 3 — where the standard is whether the recipient experiences safety, not whether training was delivered.
What I Did
Designed a segmented program architecture mapping the First Nations Cultural Safety Principles to four workforce cohorts — eLearning, workshops, critical-reflection circles and communities of practice, anchored by a Cultural Safety Learning Hub — and owned the enterprise learning calendar across a 2025–28 roadmap.
The Outcome
Delivered a multi-cohort cultural-safety learning system, with the underlying thinking published as two interactive tools (items 9 and 10).
Tools — Storyline 360 · Rise 360