Case study
NDIA: First Nations cultural-safety learning ecosystem
Assistant Director, Training Design Package Lead · NDIA (First Nations / Cultural Safety) · 2026
A program strategy for embedding cultural safety across the workforce, built on the principle that safety is judged by the people who receive it. Shown here as strategy and design. The cultural content itself is shaped with First Nations people.
The Challenge
Embed recipient-determined cultural safety across frontline roles, aligned to the NDIS First Nations Strategy 2025–30 and Closing the Gap Priority Reform 3, where the standard is whether the recipient experiences safety, not whether training was delivered.
What I Did
Designed a segmented program architecture mapping the First Nations Cultural Safety Principles to four workforce cohorts (eLearning, workshops, critical-reflection circles and communities of practice, anchored by a Cultural Safety Learning Hub) and owned the enterprise learning calendar across a 2025–28 roadmap.
The Outcome
Delivered a multi-cohort cultural-safety learning system, with the underlying thinking published as two interactive tools (items 9 and 10).
Tools — Storyline 360 · Rise 360